Refund Policy

At Recovery Box, we are committed to delivering high-quality recovery solutions through our trusted partners. As a verified reseller, we honor the refund and return policies set by each of our partners. Please review the details below before completing your purchase.

Juniper Health Supplements
All supplement sales are final. Refunds are not guaranteed and are issued solely at the discretion of Juniper Health. Risk of loss and title for all products pass to you upon delivery to the shipping address provided. Please contact us if you believe your order was damaged or incorrect, and we will work with Juniper Health to resolve the issue.

[P]rehab App Membership
Each Recovery Box includes a 2-month complimentary membership to the [P]rehab app. While a credit card may be required to activate your account, you will not be charged during the initial 2-month period. You may cancel the subscription at any time before the renewal date to avoid charges. Please note that refunds are not available for partially used membership periods. Promotional offers, including extended trials or discounted rates, are non-refundable.

Ovation Medical Braces
We accept returns for Ovation Medical braces within 30 days of purchase. Items must be unused and in their original packaging. Please visit our [Returns page] for more details or contact our support team for assistance with initiating a return.

General Policy
Due to the bundled nature of the Recovery Box and our partnerships, all sales are considered final unless otherwise noted above. We are unable to offer refunds for partially used products or memberships. Refunds will not be issued for promotional campaigns, discounted bundles, or limited-time offers.

If you have questions or experience any issues with your order, please reach out to our support team at info@recoverybox.shop, and we’ll be happy to help.