Shipping Policy

At Recovery Box, we partner with leading providers to deliver high-quality recovery solutions directly to your door. Please review the shipping details below for each component of your bundle.

[P]rehab App Access
You will receive your personalized access code to the [P]rehab app via email shortly after purchase. This will grant you full access to your 8-week rehab program and exercise library. Be sure to check your inbox (and spam folder) for your welcome email.

Juniper Health Supplements
All supplement orders are fulfilled directly by Juniper Health. Orders typically ship within 1–3 business days. Once your order is processed, you will receive a tracking number via email.

Ovation Medical Braces
Braces and support products are shipped directly from Ovation Medical. Most items ship within 1–3 business days. You will receive tracking details once your order has been dispatched.

Shipping Times & Carriers
Delivery timelines may vary based on your location and the shipping carrier used by our partners. Please allow additional time during peak seasons or due to unforeseen carrier delays.

Multiple Shipments
Because your Recovery Box is fulfilled by multiple partners, items may arrive in separate shipments. You will receive tracking information for each package as it becomes available.

If you have questions or need help with your shipment, feel free to contact our support team.